The Group Nursing Manager role is key to the business ability to provide a high level of clinical standards. This will include strategic, professional and operational leadership to the nursing team across the practices and also provide a nursing voice at a senior level.
The Group Nursing Manager will ensure that patients are managed as effectively as possible from a nursing perspective to support the profitability and further growth of the practice. Working enthusiastically with your team you will help maintain a happy, efficient working environment, whilst ensuring practice policies and group policies are adhered to at all times whilst providing outstanding patient and client care.
45 hours a week. Monday - Friday.
Work from home, but occasional travel to visit nursing staff and management will be required. Ideally the candidate will be based in either London, Hertfordshire or Cambridgeshire.
Information About Us
Linnaeus is a vibrant community of veterinary practices across the UK. We work across a range of areas within veterinary medicine from small animal to farm and equine.
We are all individual but two important things bring us together; a commitment to excellence in everything we do and our passion to make A Better World for Pets.
Linnaeus invest in quality practices who put patient care at the heart of everything they do. We are incredibly proud of each and every member of our diverse portfolio, from the UK’s most respected small animal Referral Practices to our selection of high-quality Primary Care practices.
Our Values are: Leadership with Integrity | Learning & Innovation | Lifetime Commitment to Quality Care.
Your Main Responsibilities
- Maintain an overview of the nursing teams and provision of animal care across the practice.
- Managing the nursing team by liaising with the Clinical Nursing Manager at each centre and supporting when necessary with general nursing duties.
- Meeting with Clinical Nurse Managers at least every other week to ensure quality assurance of nursing care standards and standard operating procedures (This may involve visiting all business units/clusters).
- Demonstrating an excellent work protocol in all nursing duties including theatre practice, lab techniques, assisting veterinary surgeons with anaesthesia, with a high level of hygiene and the ability to recognise and undertake relevant actions with regards to infection control.
- Taking an active part in clinical duties for approximately 20% of your working hours, including a full share of the on-call rota.
- Ensure that the nursing team provide a high and sustainable quality of nursing care across all areas of the practice.
- Provide leadership to the Clinical Nursing Managers, Lead Nurses and nursing teams within the practice.
- Ensure effective communication within the nursing team.
- Ensure that all cases are dealt with in a timely manner, and that unnecessary delays are prevented at all times.
- Work closely with the vets and non-surgical team including attending regular management meetings to ensure all areas are working together effectively and efficiently.
- Ensure that the Clinical Nursing Managers are ensuring the implementation of accurate patient record keeping and that all patient care instructions are followed by the nursing team.
- Ensure all members of the nursing team are aware of their roles and job descriptions and are clear on the objectives they are working towards.
- Work as part of the practice Senior Leadership Team (SLT) to ensure strong clinical, operational and financial performance of the practice, advising the SLT on the nursing impact of decisions and discussions.
- Contribute to the strategic development of the practice and support the development of nursing strategies which are in line with the practice vision and strategy.
- Ensure there is senior nursing input into the development and implementation of developments and improvements within the practice to support timely clinical and managerial decision making.
- Provide the leadership and experience to manage and deliver on complex and changing workloads which will include the need to identify and resolve conflicting priorities within tight timescales supporting the efficient management of cases.
- Work with the nursing team, clinical team and SLT to ensure effective arrangements for patients are in place across the practice, reviewing areas of inefficiency and leading change as required from a nursing perspective.
- Ensure that effective governance, quality and safety procedures are in place in relation to the nursing team, providing regular reports to SLT as required.
- Liaise with clinicians as required to enhance business development, clinical care and service feedback, ensuring practice wide alignment with expected clinical standards in respect of veterinary nursing.
- Support the management of expenditure within agreed budgets, ensuring financial targets are achieved, maximising profit opportunities and efficiency savings.
- Provide management information, performance reports and briefings relating to nursing within the business as required.
- Provide visible nursing management leadership by regularly liaising with the nursing and patient care assistant team and having a clinical presence monitoring the teams working across the disciplines.
- Ensure that there is a clear strategy for review and development amongst the nursing team to ensure that the nursing team remains fit for purpose and dynamic in terms of the business and its growth.
- Work with the Clinical Nursing Managers and SLT to develop a skills matrix for nursing requirement within the business along with a clear induction and training strategy for all new nurses joining the business.
- Work with the Clinical Nursing Managers and Clinical Director to support the identification, prioritisation and implementation of learning, development and CPD for nurses that is aligned to the practice vision for growth.
- Ensure that all nurses are fit to practise and that appropriate CPD, coaching and mentoring is taking place.
- Provide effective line management of the Clinical Nursing Managers including regular feedback, mentoring, coaching and development discussions.
- Carry out Clinical Nursing Manager appraisals.
- With support from HR manage any disciplinary, attendance and/or performance concerns within the nursing team.
- Participate in external CPD appropriate to your role plus any training in-house, ensuring post-training feedback forms are completed/cascade of relevant information to appropriate team members.
- Implement the Practice Standards Scheme across the practice.
- Implement the ISFM standards across the practice.
- Use Vetsafe reporting to target training where nursing care can be improved
- Ensuring all equipment across the practice is appropriately maintained and serviced.
- Liaise with Linnaeus central office as necessary, attend Linnaeus nurse meetings and devolve any developments to the nursing team and SLT.
- Report and summarise critical incidents as part of Practice Clinical Governance Policy